| Support Category: N/A |
| Specialist Notes: |
The AACN LearnCenter Administrators have provided information regarding CCRN products that they have available. Please ensure to verify which product the user is inquiring about before providing guidance.
| PRODUCT | DESCRIPTION | ACTION |
| Adult CCRN Certification Review Course | This is a course that is within the AACN LearnCenter. | We assist with troubleshooting, navigation etc. for the course. For questions regarding purchasing seats, licensing, or contracts for the course, we escalate. |
| Adult CCRN PCCN Live Webinar Review | This can be found in another part of Docebo that we don't have access to or provide support for. | Please direct them to cert.review@aacn.org or 1-800-899-2226. |
| Adult CCRN PCCN Live Webinar Review Recordings | This can be found in another part of Docebo that we don't have access to or provide support for. | To access recordings, you may use the following steps:
1. Go to the webinar platform (https://aacn.org/certrevwebinars). 2. Sign in using the “Sign In” button. 3. Click the “Adult CCRN/PCCN Certification Review" card on your homepage. 4. Registered participants have access to recorded sessions for a limited time. 5. Click “Recording” next to the appropriate date. Handouts are available. If you continue to have any difficulties locating or accessing the recordings, please reach out to cert.review@aacn.org or 1-800-899-2226. |
| CCRN Exam | This is not located within the AACN LearnCenter. However, when signing up for the exam, they get a discount for the Adult CCRN Certification Review Course. | The administrators have requested that we escalate any inquiries/issues/requests regarding the exam. |
| Standard Response: |
To ensure we’re assisting you correctly, would you be able to verify if you need assistance with the Adult CCRN Certification Review Course, Adult CCRN PCCN Live Webinar Review or the CCRN Exam?
