Support Category: Course Progress Issue | Stuck on Page


Specialist Notes:


If you've identified that a user is unable to progress because a part of the course is embedded within the feedback window, please create a ticket.


 

IMPORTANT!

Please do not troubleshoot, as this will not resolve this issue!  A screenshot of the embedded issue must be submitted and meet the Screenshot Requirements.


Here’s how the feedback pop-up should appear when working properly.



Standard Response:


Unfortunately, it appears that a part of the course is embedded within the feedback window, which is preventing you from progressing. In this case, we’ll need to create a ticket for further assistance from the administrators. We apologize for any inconvenience caused.