Support Category: N/A


Specialist Notes:


IMPORTANT!


Once you've escalated a ticket to the administrators, you can send the following response (tweak it if needed) to the user. 


See the guide.


Standard Response:


Thank you for contacting End-User Support!

We have sent your ticket to AACN LearnCenter Administrators for further assistance. You can expect further communication directly from the administrators; you’ll receive a separate email. Kindly ensure to monitor your inbox closely, as a lack of response or delayed response may cause delays in addressing your ticket.

Should you need assistance with any other issue/inquiry/request, please feel free to contact us at your convenience. We are more than happy to assist.


Have a great day!


Sincerely,