| Support Category: Course Issue | Expired/Locked |
IMPORTANT!
When a course is expired/locked a learner will not have the ability to launch the course. This standard response applies when the course's status is 'Completed' in Docebo but the training is expired/locked.
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Unfortunately, since the course's status is expired, you won't be able to relaunch the training. In this case, we would need to escalate your inquiry to the AACN LearnCenter administrators for further assistance. Kindly allow me just a moment to create a ticket for you.
