| Support Category: Course Assignment Inquiry |
| Specialist Notes: |
Site managers can assigned learners courses via the Manage Seats page. From this page, they will see a list of your purchased eLearning and seats, and the number of seats assigned and remaining. For detailed instructions, you may provide the user guide available under Managers Resources.
If a site manager has questions regarding making an order or purchasing seats - see Purchasing Seats for eLearning. Please do not confuse "seats" for eLearning in Docebo with the term "seats available" for ILT/VILT sessions in Cornerstone.
Should a site manager receive an error message when attempting to assign a training to a learner, request a screenshot and ensure to verify there's an active existing account for the learner.
IMPORTANT! Remember, learners cannot search or self-enroll in e-Learning. It must be assigned by their site manager. These instructions are to be provided to site managers, only! |
| Canned Response Code: /AACN01 |
| Standard Response: |
To assign training, kindly navigate to the USER MENU by selecting the cube icon in the top left corner. Then, click Managers Home and explore under Manage Seats (tile).
