| Support Category: SSO |
| Specialist Notes: |
If you provide instructions on how to access AKAT-ICU, PCU or Reports, but the Learner or Site Manager receives an error message or cannot access the system, please create a ticket. Please ensure to add a description of the issue along with screenshots.
| Standard Response: |
Would you be able to provide a description and screenshots of the issue you are experiencing with accessing the system?