Support Category: Course Launch Issue; Course Completion Issue; Course Progress issue (select applicable)


Specialist Notes:


Please create a ticket to escalate any issues a Learner is experiencing. Please ensure to add a description of the issue along with screenshots. Do not troubleshoot any of these issues.


Note: For the Support Category, you may use any other Course Related Categories, depending on the issue.


Standard Response:


Would you be able to provide a description and screenshots of the issue you are experiencing with your assessment?