| Support Category: User Account | Account Info Update Request |
| Specialist Notes: |
Users can update the information listed below on their end. If they are having difficulties, End-User Support can assist with updating the following information only:
1. First Name
2. Last Name
3. Email Address
4. Password
5. Username updates automatically. It matches the email address entered for the account.
We are not permitted to update the following - please escalate:
1. Customer Name
2. Customer Number Fields
3. User Level
1. First Name
2. Last Name
3. Email Address
4. Password
5. Username updates automatically. It matches the email address entered for the account.
We are not permitted to update the following - please escalate:
1. Customer Name
2. Customer Number Fields
3. User Level
| Standard Response: |
