Account Related
Support Category: User Account | Account Info Update Request Specialist Notes: Users can update the information listed below on their end. If they a...
Thu, 4 Sep, 2025 at 5:17 AM
Support Category: User Account | No Account Specialist Notes: Site manager accounts (Power Users) are created by AACN ECCD during the branch (site) ...
Wed, 13 Nov, 2024 at 9:59 AM
Support Category: User Account | No Account Specialist Notes: Learner (Users) accounts are manually created by account Power User(s), redirect the u...
Wed, 13 Nov, 2024 at 10:00 AM
Support Category: User Account | Inactive Account Specialist Notes: Kindly create a ticket to escalate a request to reactivate an account. Please in...
Wed, 13 Nov, 2024 at 10:01 AM
Support Category: User Account | Deactivation Request Specialist Notes: Kindly create a ticket to escalate a request to deactivate an account. Pleas...
Sun, 12 Oct, 2025 at 3:05 AM
Support Category: Transcript | Merge Specialist Notes: User accounts need to stay with their facilities. If a nurse transfers or switches to another...
Wed, 13 Nov, 2024 at 2:08 PM
Support Category: User Account | Locked Specialist Notes: IMPORTANT! If an expiration date is listed on an account, the user will not be able ...
Tue, 4 Mar, 2025 at 3:33 PM
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