| Support Category: Course Information Inquiry |
| Specialist Notes: |
If you receive any inquiries or issues related the total time spent in an eLearning, or the time reflected within a learner’s transcript, please create a ticket.

| Standard Response: |
Unfortunately, at this time, we’re unable to address your inquiry. However, we can submit the inquiry on your behalf, so the appropriate team reaches out to you.
We apologize for any inconvenience caused.