Support Category: Course Launch | Relaunch Completed Course Specialist Notes: Users can review content of a completed training, if it is not expired...

Support Category: Course Not Assigned Specialist Notes: If a learner has not been assigned an eLearning, please redirect to his/her Site Manager for f...

Support Category: Course Reset Request, New Instance of Course Request (select applicable) Specialist Notes: If an institution wants a learner to reta...

Support Category: Course Information Inquiry             Specialist Notes: If you receive any inquiries or issues related the total time spent in an e...