eLearning

Course Progress Issue
Fri, 27 Feb, 2026 at 8:42 AM
Course Issue | Expired/Locked
Mon, 13 Apr, 2026 at 2:19 PM
Course Launch | Relaunch Completed Course
Support Category: Course Launch | Relaunch Completed Course Specialist Notes: Users are able to review completed courses as long as they are not exp...
Tue, 10 Mar, 2026 at 8:45 AM
Total Time within Transcript
Support Category: Course Information Inquiry Specialist Notes: Any issues related to the time reflected within their transcript for a course, please...
Tue, 10 Mar, 2026 at 8:48 AM
AACN Trial and Demo Catalog | Site Managers (Power User-Level)
Support Category: LMS Navigation Specialist Notes: IMPORTANT! Kindly note that only Site Managers (Power User - Level) have access to the AACN ...
Tue, 10 Mar, 2026 at 8:50 AM
Locate Courses
Support Category: LMS Navigation Specialist Notes: Standard Response: On your main dashboard, your course status tiles allow you to quickly see ...
Tue, 10 Mar, 2026 at 8:51 AM
Learners: Missing Search Bar?
Support Category: LMS Navigation Specialist Notes: Learners have user-level accounts. The administrators have confirmed the search bar is no longer av...
Tue, 10 Mar, 2026 at 8:52 AM
Course Not Assigned
Support Category: Course Not Assigned Specialist Notes: IMPORTANT! If a learner reports that they’ve not been assigned a course, they need to r...
Tue, 10 Mar, 2026 at 8:53 AM
Course Drop/Remove
Support Category: Course | Drop/Remove Specialist Notes: IMPORTANT! Some Site Managers may request to remove a course from one account to assign i...
Tue, 10 Mar, 2026 at 9:00 AM