eLearning
Support Category: Course Issue | Expired/Locked Specialist Notes: IMPORTANT! Should a user not complete their training on their due date, the c...
Wed, 5 Feb, 2025 at 10:39 PM
Support Category: Course Launch | Relaunch Completed Course Specialist Notes: Users are able to review completed courses as long as they are not exp...
Sun, 28 Sep, 2025 at 9:08 PM
Support Category: Course Information Inquiry Specialist Notes: Any issues related to the time reflected within their transcript for a course, please...
Wed, 16 Jul, 2025 at 7:21 AM
Support Category: LMS Navigation Specialist Notes: IMPORTANT! Kindly note that only Site Managers (Power User - Level) have access to the AACN ...
Mon, 15 Sep, 2025 at 2:31 AM
Support Category: Course Progress Issue, Course Launch Issue, Course Completion Issue, Course Completion Request (select applicable) Specialist Notes: ...
Thu, 8 May, 2025 at 10:41 AM
Support Category: LMS Navigation Specialist Notes: Standard Response: On your main dashboard, your course status tiles allow you to quickly see ...
Mon, 15 Sep, 2025 at 2:31 AM
Support Category: LMS Navigation Specialist Notes: Learners have user-level accounts. The administrators have confirmed the search bar is no longer av...
Tue, 10 Feb, 2026 at 11:22 PM
Support Category: Course Not Assigned Specialist Notes: IMPORTANT! If a learner reports that they’ve not been assigned a course, they need to r...
Thu, 14 Nov, 2024 at 12:07 PM
Support Category: Course | Drop/Remove Specialist Notes: IMPORTANT! Some Site Managers may request to remove a course from one account to assign i...
Sun, 12 Oct, 2025 at 3:22 AM
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